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FaQ

We offer standard and expedited shipping options to cater to your needs.
Once your order is placed, it's processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order has been shipped.
We ship nationwide; however, international shipping availability may vary. Please contact our customer service for more information on international shipping.
Standard shipping typically takes 5-7 business days, while expedited shipping options are available for faster delivery.
You can update your order by contacting our customer service after placing the order.
Orders can be canceled by contacting our customer service.
Editing is possible by reaching out to customer service.
Unfortunately, once an order is placed, additional items cannot be added. A new order will need to be created.
If your order is late, please check the tracking information provided in the shipping confirmation email. If further assistance is needed, contact our customer service.
If your order is incomplete, contact our customer service with your order number and details of the missing items.
Tracking information is provided in the shipping confirmation email sent out once your order is dispatched.
Contact our customer service with your order number and tracking information for assistance.
For missing or unavailable orders, contact our customer service for support.
'Coming soon' orders are usually processed and shipped once the item becomes available. The product page will provide an estimated availability date.
Returns and exchanges are accepted within 30 days of the delivery date.
Items must be unworn, unwashed, and with original tags attached.
Products should be in their original condition with tags attached.
Refunds are processed back to the original payment method within 5-7 business days of receiving the returned item(s).
International return and exchange policies are similar to local policies but may incur additional shipping charges.
Local returns and exchanges follow the standard policy of acceptance within 30 days of delivery, provided the items are in original condition.
Final sale items are not eligible for return or exchange.
Our standard return and exchange policy applies to sizing and fitting issues. Items can be returned or exchanged within 30 days of delivery.
We provide a comprehensive sizing guide on each product page to help you find your perfect fit.
Our sizing guide includes measurements and fit tips. We also have a customer service team available to assist with sizing inquiries.
Each product may have a unique fit; however, our sizing guide and customer service can help ensure you choose the right size.
Our FAQ section and customer service team are available to answer any sizing and fitting questions you may have.
Our products are designed to provide a comfortable and stylish fit for dancers and athletes, adhering to industry standards.
The materials used in our products are high-quality, breathable, and durable, suitable for active lifestyles.
Care instructions are provided on the product label and on each product page on our website.
It's recommended to machine wash our products on a gentle cycle with like colors and air dry.
You'll need to provide your name, email address, and create a password to sign up.
You can change your password in the account settings section of your profile.
Updating personal information can be done in the account settings section of your profile.
Yes, you can update your name in the account settings section of your profile.
Membership perks include exclusive discounts, early access to new collections, and a seamless checkout process.
You can opt-out by clicking the unsubscribe link at the bottom of our marketing emails or by updating your preferences in your profile settings.
Our mission at Digital Drip is to empower and support dancers and performing artists by providing high-quality athletic clothing. We also believe in giving back to the community, which is why a portion of our sales goes to charities and nonprofits benefiting performing artists.
We dedicate 10% of our sales to various charities and nonprofits that support performing artists. This way, every purchase made contributes towards nurturing and sustaining the artistic community.
We support a range of charities and nonprofits dedicated to the welfare and growth of performing artists. For a detailed list and more information on our charitable partnerships, feel free to contact our customer service.
By purchasing from Digital Drip, you are already contributing to our charitable endeavors. Additionally, we occasionally run special campaigns or events where our community can get involved further. Stay tuned to our website and social media channels for announcements on such initiatives.
We maintain transparency about our charitable contributions and share updates on the impact made through our donations on our website and through our newsletter.
Absolutely! We encourage direct donations to the charities we support. You can find links and information on how to donate directly on our website.
Yes, charitable contributions are a core aspect of our business model and reflect our long-term commitment to supporting the performing arts community.